Returns, Exchange & Refund Policy

We offer a 72-hour exchange policy for size issues only.

* Exchanges must be requested within 72 hours of receiving your order.

* Exchange can be done one time only.

* Once the 72-hour window has passed, we are unable to accept any exchange requests.

* Customers bear the delivery cost for sending back the item and receiving the new one.

* we do not offer exchange for sales items 

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How to Request an Exchange

To proceed with an exchange, kindly WhatsApp us on 0241535717.
We must receive and inspect the item first to ensure it is in its original condition before the exchange is approved.

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Unavailable Designs

If the original design you purchased is not available in the new size you want, you may choose another design within the same price range.

Warranty Policy

We offer a 1-year warranty on all sterling silver rings, which includes:
* Resizing – for example, adjusting a ring from size 10 to 11 or 12.

* Stone replacement – if a cubic zirconia or other stone falls out.

* Prong tightening – to secure any loose stones.

Note: Rings that are damaged beyond repair are not covered, sales items are also not covered.